Sunday, February 11th is 211 Day across North America.
Known as a day of national public awareness, it highlights the important information navigation service: 211.
211 is Canada’s primary source of information for government and community-based, nonclinical health and social services. The free and confidential service can be accessed in more than 150 languages, by phone, chat, text, and web. 211 helps connect people to the right information and services, making their pathway to care and resources a guided and trusted one.
“With the growing challenges posed by the cost-of-living pressures, more members of our community are reaching out for assistance. It can be quite overwhelming, especially for those who don’t know who they can turn to for support,” says United Way Halton & Hamilton (UWHH) President and CEO, Brad Park. “Help is just three numbers away. The 211 service connects the community to a knowledgeable support worker, helping people access local social services, including programs supported by United Way Halton & Hamilton.”
To help communities cope with increased financial affordability concerns and increased number of social services needs, many local governments have referred residents to 211 to find the help they need. VP of Marketing and Communications for UWHH Kristen Jacob says last year was a busy year for the service, but that can be viewed as a positive.
Given that its database is the largest inventory of Canada’s community services and government programs and benefits in the country, 211 is well positioned to help people access shelter and food, mental health support, financial counselling, and public safety information during emergencies.
By dialing 2-1-1, residents will reach a knowledgeable, compassionate community navigator trained to listen and support them to find services for their acute needs and any underlying concerns. The navigator will connect them to local community services and programs and inform them of important government benefits and services they can access.
Residents are reminded that they should always call 911 for a life-threatening emergency, when a property is in danger, or a crime is in progress that requires the police, fire or paramedics.
With 211 Day falling on a Sunday this year, you can expect to see a lot of marketing surrounding the day on Monday, February 12th as well. You can follow along with what is happening locally online:
UWHH is also closing in on their $12.5 million fundraising goal for 2023-2024.
There is still an opportunity to make a difference and support this year’s Local Love Community Match. For every $4 donated by an individual, an additional $1 will be contributed by generous community members and organizations.
The United Way Halton & Hamilton 2023-2024 campaign will run until Sunday, March 31st.
To donate or learn more about United Way Halton & Hamilton, click here.
To learn more about 211 services, click here.
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