Hospitals in Halton are allowing virtual visits during COVID-19.
The Virtual Visiting Program helps patients visit with their loved ones over the internet while visitor restrictions are in effect. Those who are not able to use their own devices to communicate through audio or video chats can receive assistance with hospital devices and technology platforms.
Communications & Public Affairs at Halton Healthcare, Trish Carlton Director, says it’s important to help keep families connected.
The program is available seven days a week between the hours of 9:00 a.m. and 9:00 p.m.. The Virtual Visiting Program aims to accommodate all requests but please note that 24 hours’ notice is recommended.
The Email a Patient Program is an established program at Halton Healthcare allowing individuals to send emails to patients in the hospital when they are not able to visit in person. The email is printed by one of our team members, sealed and delivered to the patient.
Carlton says that they wanted to use available technology.
Looking ahead, Carlton says that they are going to continue to try and use these types of programs.
Families are encouraged to visit the COVID-19 section of the Halton Healthcare website and fill out the Request for a Virtual Visiting form or use the Email a Patient service.
